PS2 Xploder V5 including Media Centre

Frequently asked questions regarding the PS2 Xploder V5 including Media Centre...

Q: Why does it take so long to view my JPEG or BMP pictures with Media Centre?

A: The larger the image file size you want to view, the longer it will take to display onscreen. The average time for a JPEG or BMP file size (1MB) to be displayed will take approximately 12 seconds. We suggest the maximum size for JPEG digital photographs should not exceed 3 Mega Pixels.

A: Because there are numerous manufacturers that make memory cards and USB devices, they all have different specifications and read speeds so you may experience slow or stuttered playback of MPEG and MP3 files.

Q: Why do the skip forward and backward buttons not work when I play my Mpeg movie?

A: Some non-standard encoded Mpegs will not support the skip forwards/backwards functionality due to irregular sector sizes. In these rare cases, the skip functions will be disabled during playback of such mpegs

ONLINE UPDATES – FAQ

Q: Why can’t I connect to Xploder’s servers with “Xploder® V5”?

A: The settings “Xploder® V5” uses to establish an Internet connection will be the same as those used by other PS2 online games and applications, so check with you internet service provider if you have any doubts.

A: Most Internet service providers will support DHCP, if this is the case then check that the DHCP Enable option is set to ENABLED on the “Connection” settings screen, this should be the default setting.

Q: My “Xploder® V5” will not let me log into Xploder’s server so I can download new cheats, saves or updates.

A: Before you can download Cheats, Saves or new Updates, you must enter your account details in the “User Account” screen; Check you have entered the correct details into the first three fields (User Name, Password and Product Code) on the “User Account” screen”

Q: When I try to connect to the Network to download the latest content, it tells me to enter a Product Code. Where can I find this?

Q: What is my Product Key (M-CODE)

A: The Product Key is a 16-digit code that needs to be entered to gain access to the latest Game saves, Cheats and Updates. Your Product Key that can be found on the separate card supplied with your “Xploder® V5” package: See right. Simply copy the 16-digit Product Key from the card and into the relevant field when asked.

Q: When I try to connect to the Internet, I get a login error, what does this mean?

A: You could receive a login error in many situations, there is a full and comprehensive list of login errors in the back of the manual supplied with your Xploder V5.

Q: I am connecting through a Proxy server to go online with “Xploder® V5”, but it always fails during the connection screen, why is this?

A: Whilst we have provided the ability for “Xploder® V5” to connect online through a Proxy, the use of this facility is not recommended due to the increased likelihood of network errors.

Q: When I go online with “Xploder® V5”, are my user details secure?

A: Yes, we only use your details to keep our services and products secure and to provide you with support should you experience any difficulties and this information will not be distributed.

Q: After connecting to the Internet, why can’t I reset my PS2?

A: Due to the internal workings of the PS2, the reset button on your PS2 is disabled once you have connected to the Internet using your PS2 Network Adaptor. If you need to reset your console after going online, please turn your console off using the switch at the back of your PS2.

Q: My Xploder seems to be freezing when I download Cheats, Saves and Updates. Why is this?

A: Please be patient when downloading Cheats, Saves or Updates. Always wait until you see the “Done” message next to the Logout field on the Network Status screen.